Privacy Policy

Last updated: 23 May 2025

Introduction

At TradeCal, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We collect several types of information, including:

  • Personal Information: Name, email address, phone number, and business details you provide when you register for an account or use our services.
  • Usage Data: Information about how you use our website and services, including your browser type, IP address, pages visited, and time spent on our site.
  • Business Data: Information related to your business operations, including client information, appointments, invoices, and payment details.
  • Communication Data: Any communications you have with us via email, chat, or other channels.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and manage your account
  • Send you service-related notifications and updates
  • Respond to your comments, questions, and requests
  • Monitor and analyze usage patterns and trends
  • Protect our services and users from fraudulent or harmful activities

Data Storage

Your data is stored using Google Firebase services. While we implement reasonable security measures to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

We are not responsible for any data breaches, unauthorized access, or cyber attacks that may occur despite our security measures.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need to use your data, we will either delete it or anonymize it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate or incomplete information
  • The right to delete your personal information
  • The right to restrict or object to processing of your data
  • The right to data portability

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

We may use third-party services, such as Google Firebase, to assist us in operating our service. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
contact@tradecal.co.uk